MOOSEJAW GUARANTEE - A LIVING WILL
The Moosejaw Living Will is our Product Guarantee. It means if you aren't thrilled with your Moosejaw Reward purchase, return it within 30 days of purchase as long as IT'S IN SELLABLE CONDITION and as long as you aren't dead..thus the Living Will.
If you are dead, your heirs can still return the goods within 30 days of purchase but they should probably keep them in your honor. Oh yeah, proof of purchase required for all returns. IF YOU RETURN THE PRODUCT(S) IN UNSELLABLE CONDITION we will ship the product back to you and will NOT PROVIDE YOU WITH A REFUND. Sorry for being so mean about it. We encourage you to walk on your carpet in your boots before taking them on the trail, try on your pack with weight before you head to the mountains, and so on. We are fully available to answer all your questions and advise you. Load bearing climbing equipment like a harness or carabiner, all Gift Cards, and food items are final sale and cannot be returned. So, if you don't like your climbing stuff just hang it on your wall to impress your friends.
If you have any questions or just want to talk, please get at us on Live Chat or call us at 877.666.7352.
Love the Madness,