MOOSEJAW REWARDS SHIPPING RATES and INFO
Economy (5-10 business days) ........................595 Points
Ground (3-5 business days) .............................795 Points
2-Day .............................................................1995 Points
Overnight ........................................................3095 Points
International (non-USA) ..................................Click here for Rates
US Post (PO Box/APO) .................................795 Points
Canadian Post (4-10 business days).................2095 Points
Canadian Express (2-5 business days)..............3995 Points
Oh yeah, 2-Day means 2 business days, and Overnight means next business day. Place your expedited order by 3 PM EST Monday thru Friday and it will ship same day. If you place your expedited order after 3 PM EST it will ship the next business day. Economy orders can take 1-3 days to ship. Orders may be subject to verification which may result in delayed shipping. Sorry for all the boring details.
Moosejaw charges sales tax if your package is shipping to Michigan, Illinois, Massachusetts, Colorado, or Missouri.
ALASKA / HAWAII: Economy and Ground shipping is not available. 2-day and Overnight will be a lot faster than US Post but we can't guarantee that you will have the package in 2 business days for 2-day and 1 business day for Next-Day. It is usually on time but they made us write this jic.
OVERSIZED PACKAGES: If for some reason your package is really, really big, we may email you a quote for shipping that differs from the numbers you see during check out. We won't ship your order until we get your approval regarding the new charges.
In order to protect our customers Moosejaw reserves the right to ship packages signature required.
Strollers, Trailers, Bike Racks, Crash Pads and Gear Boxes are over sized and cannot be sent for free economy, sorry for being so mean.
So sorry, but we CANNOT ship internationally to Mexico, Russia, Indonesia, Nigeria, or Israel. Please don't hate us.
The United States Postal Service does not have the ability to track international packages (including shipments to Canada). Even though you may not have chosen USPS we sometimes ship USPS to save money on shipping and keep your shipping costs down. Just to reiterate, under the circumstances described the tracking is out of our hands so don't get mad at us if we cannot give you the exact location of your package.
Shipping to PO Boxes:
We are the best shippers in the world and we are more than happy to ship to a PO Box
Shipping to a Military (APO, FPO) Address:
We love the military and are more than happy to ship to APO and FPO addresses thanks to our good friends at the US Postal Service.
Shipping to Canada:
We offer one ship methods to Canada: USPS Canadian Post (4-10 business days). USPS Canadian Post orders ship for FREE if your order is over $199. Otherwise, it's $20.95. We love our Canadian customers!
You are responsible for all duties, taxes and brokerage fees.
USPS Canadian Post orders are not trackable because the United States Postal Service does not have the ability to track international packages (including shipments to Canada). Even though you may not have chosen USPS we sometimes ship USPS to save money on shipping and keep your shipping costs down. Just to reiterate, under the circumstances described the tracking is out of our hands so don't get mad at us if we cannot give you the exact location of your package.
For International Shipping Rates and Policies, Click Here.
For ShopRunner Shipping: For ShopRunner members logged in while shopping at Moosejaw, all eligible items will be sent to you using our 2-Day shipping service once the item(s) are in stock and available to ship. For most items, this means that you should receive your order within 2 business days. All 50 states, including Alaska/Hawaii, are eligible for ShopRunner shipping service. Excluded areas include all international destinations (outside the US), Puerto Rico, and PO/APO/FPO addresses. So sorry.
Some items require us to ship freight. I have a thesaurus app on my phone to sound smarter when I write things. I noticed recently it also has a dictionary. My thesaurus dictionary app thingy says that freight means: "Goods carried by a large vehicle." It is also a noun in case you care. Some examples of freight items include (but are not limited to): kayaks and cargo boxes. Someone must be present to take delivery and sign for it (do not sign for your item until it has been thoroughly inspected). Charges will vary depending on the item.
Freight items must be thoroughly inspected to ensure they are free of any flaws. Once an item is signed for, you assume responsibility of the item and any flaws. Please do not accept delivery if an item has any damage whatsoever and the driver will route the item back to us. We said that bit about thoroughly inspecting your freight items because it is so important. Sorry to be repetitive.
If you have any questions regarding shipping, please Email Us.
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